Onboarding Essentials: Foundation for Travel Professionals

FREE

Instructor: Holidays Learning & DevelopmentLanguage: English

About the course

Description:
This mandatory pre-training course is designed to equip every new joiner with the essential skills and knowledge needed to begin their journey confidently. The program begins with a basic aptitude assessment and a practical evaluation of laptop handling and digital readiness. This is followed by interactive modules that introduce the core fundamentals of the travel industry — including key terminology, sector understanding, and customer interaction basics.

By the end of this course, participants will be well-prepared to step into the formal training program with a strong foundation in logic, technical readiness, and travel industry awareness.

Key Highlights:

  • Aptitude Test (Verbal, Logical, and Numerical Reasoning)
  • Laptop & System Usage Assessment
  • Introduction to Travel Terminology & Geography
  • Basics of Customer Interaction in Travel
  • Prepping for Sales & Service Orientation

Training Plan Overview