This interactive module is designed for new joiners in the travel industry who are beginning their journey in understanding the fundamentals of airlines. The content introduces key concepts in a simple and engaging manner, supported by examples, visuals, and interactive exercises.

Learning Objectives:

• Understand different passenger types (Adult, Child, Infant).
• Learn about airport facilities such as jet bridges, departure gates, and check-in counters.
• Explore different check-in options, including web check-in.
• Get familiar with flight booking types (one-way, round-trip, multi-city).
• Identify and understand airline seat types and names (aisle, window, middle).
• Recognize the difference between low-cost airlines and full-service carriers.

Key Features of the Module:

• Interactive questions (MCQs, fill-in-the-blanks, matching, sequencing).
• Real-world scenarios for better understanding.
• Visual aids to connect concepts with actual airport and airline experiences.
• Beginner-friendly content tailored for those new to the travel domain.

By the end of this module, participants will have a solid foundation in airline basics, enabling them to support customers confidently and progress in their travel industry career.